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If you follow the news, A.I is perhaps the top trend going on right now. It’s vaulted from movies to real life, with everything from “smart homes” to, yes, self-driving cars. Of course, as far as your business is concerned, AI is also coming to the workplace. As a matter of fact, it’s already here.

What, exactly, is AI? Simply put, it’s the development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

As AI makes inroads into business, many of the lower-level jobs are going to go away or, redistributed. But it will also likely affect more traditional ‘white collar’ jobs as well. The landscape of work will change. What will this mean to your business? After all, staffing firms may be particularly vulnerable to the inroads of AI.

Here are three ways you can adapt to AI.

1) First of all, don’t panic.

Those of you who have been in the manufacturing sector for some time have seen this before: panic that automation will take all jobs away. But really, the nature of the work was the main thing that was transformed. Automation happened along the assembly line, but other jobs, such as forklift operating, production management, quality control, and, yes, even general labor, have expanded.

Perhaps even better, increasingly, businesses are turning to staffing firms to fill their gaps. This is an earlier look at what the future of staffing might look like in all sectors.

Another consideration is that nobody really knows what the future holds. This doesn’t mean that you shouldn’t prepare, however.

2) Second of all, see how you may want to reposition yourself for the future.

It’s hard to tell what jobs will go away and which ones will simply be re-purposed. But some general trends do come into play that will affect employment. For example, as baby boomers age, there will be many seniors to take care of, which brings up a host of opportunities, such as assisted care, physical therapists, healthcare workers and pharmacy workers, just to name a few. Another growing field is, maybe, unfortunately, addiction, which is increasingly on the rise. This requires a host of jobs, such as therapists, healthcare workers, and addiction specialists. Both these examples require the human touch: A robot is not going to help a senior get acclimated to new surroundings. The point is to look at trends down the line and then adapt to them.

What are some of the most vulnerable jobs? Ones that are repetitive and don’t require creativity. According to the organization, The Future of Employment, jobs that are most likely to be automated are telemarketers (with a 99% chance of automation; loan officers; cashiers; taxi drivers; and fast food cooks (81% chance of automation).

Keep your eye on these trends. Talk to your customers and peers and ask what they’re seeing as well.

It may help you face these changes if you think of transitioning to other positions provides new opportunities for you and your associates.

3) Finally, establish a training program for your associates.

If new skill sets are required for the future, you want to be sure that you can provide them. Even if you don’t have a crystal ball, if you have a robust training program you’ll be able to adjust it to new demands.

This not only will help you in the future, but it gives you a service differentiator in the present.

Looking for a better funding partner?

At Madison Resources, we don’t have a crystal ball either. But we provide resources to help you scale up and down quickly, providing maximum flexibility to help you go after a new market. Nobody knows what the future holds, but as a true partner, we’ll make sure we’re working side-by-side, now and into the future. Contact us today to learn more.


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