Anyone who has kept up with trends or technology realizes that we are using “bots” in our daily lives more and more.

A bot (short for “robot”) is an automated program that runs over the Internet. Some bots run automatically, while others only execute commands when they receive specific input. Bots in general are part of the move toward Artificial Intelligence (AI).

“What’s this?” I hear you saying. “I connect with my candidates and clients with human interaction. I’m not going to replace my top recruiters with bots.”

This is a reasonable attitude. However, you might think of bots as one more tool to help your candidates and recruiters. In that respect, it’s no different than all your staffing industry tools. After all, most of you have Web sites that allow for interaction. This can be a natural next step.

Another worry, of course, is about bots taking over the world. OK, we can’t address that here but suffice it to say we are a long way from Terminator, and your bot is not going to exacerbate the tipping point.

Let’s look at two bots that can help you jump into the new world, Keep in mind that these tools will be a great help to your recruiters and your candidates, both. That should provide all the motivation you need.

2 Tools To Make Recruiting Easier

The Messenger Bot

Messenger bots are autonomous digital messages that can answer questions, provide automated responses and be a great first line of your process. Not only that, but this bot will help you recruit and expand your brand and leverage your social media program.

A messenger bot will emphasize collaboration both within your company and without, while at the same time providing exponential growth, allowing players to invite groups of friends or colleagues into an experience. This also helps out when you want to implement a referral program.

The first pioneer of Messenger bots was, no surprise, Facebook. It was a natural outgrowth for its millions of users. On the horizon are even more features, such as voice computing. With more workers working remotely, and to add to your diversity, you may consider in the future adding this to your talent pool.  This is one example of how bots can expand your business.


Think of Chatbots as “conversational agents.” Chatbots are computer programs designed to simulate conversation with human users, especially over the Internet via laptop or mobile.

Chatbots use machine learning and advanced language processing to communicate with applicants; and some converse once the candidate has made contact.

Chatbots may sound like a futuristic idea, but according to Global Web Index statistics, it is said that 75% of internet users are adopting one or more messenger platforms. There are all sorts of vendors in the Chatbot space.

With Chatbots you can save money, move things around more efficiently, and you are available 24/7.

Are you looking for solutions to make your staffing company more profitable?

Bottom line is that you can harness this new technology for business. At Madison, we are funding experts and can recommend many solutions. Contact us for trusted experience today.


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