Why Your Customer Service Became More Important Than Ever

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Customer service is the support and advice you provide employers and job seekers to meet their needs before, during, and after they work with your staffing agency. For instance, a customer calls with a question about an invoice, and a member of your accounting team researches and resolves the issue while talking with the customer.…

Why You Should Focus on Your Core Skills as A Growing Staffing Company

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Core Skills Matter as Much as Any Outlying Skill Does It’s easy to reach for the brass ring, but then to forget what you’re standing on. Such is the case with staffing firms that want to expand business but neglect what’s happening on their home front – that is, their core business skills. Anyone in…